Privacy Policy

1. Introduction

Atlas Systems Group LLC (doing business as Tax Appeal Center, "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website (TaxAppealCenter.com) and use our property tax analysis services.

Important Notice: Tax Appeal Center is not a law firm and does not provide legal or tax advice. Our service provides informational analysis based on public data.

2. Who We Are

Tax Appeal Center is owned and operated by:

3. The Data We Collect

We collect data to provide our property tax protest packet service. This includes:

• Identity Data: First name, last name (if provided).
• Contact Data: Email address.
• Property Data: The physical address of the property you wish to analyze.
• Transaction Data: Details about payments to and from you (processed via Stripe). We do not store full credit card numbers. All financial data is handled directly by our payment processor, Stripe, Inc.
• Technical & Usage Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and standard analytics data regarding how you interact with our website to help us improve the service.
• Public Record Data: We aggregate publicly available data regarding your property and surrounding properties (e.g., square footage, year built, tax assessment history) from County Appraisal Districts and third-party real estate APIs.

4. How We Use Your Data

We will only use your data when the law allows us to. Most commonly, we use your data in the following circumstances:

• To Perform the Service: To analyze your property tax assessment, identify comparable properties, and generate the Evidence Packet PDF.
• To Process Payments: To facilitate your purchase of the Evidence Packet or Subscription.
• To Communicate: To email you the PDF packet, receipt of purchase, or alerts regarding your property's assessment status (if you opted into monitoring). We do not send marketing emails unrelated to your use of the service.
• For Legal Compliance: To comply with a legal or regulatory obligation.

5. Disclosure of Your Data

We do not sell your personal data to data brokers. We may share your data with the following trusted third parties strictly for the purpose of operating our service:

• Payment Processors: Stripe, Inc. (for processing payments).
• Email Service Providers: SendGrid (Twilio) (for delivering your PDF packet).
• Data Providers: RentCast / RealtyMole (API providers used to fetch public property records).
• Hosting Providers: Replit / Supabase (for hosting our application and database).
• Legal Authorities: If required by law, court order, or government regulation.

6. Data Security

We have put in place appropriate security measures (including SSL encryption and secure database protocols) to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Transactional Data: Retained for 7 years for tax/audit purposes.
• Property Search History: Retained to power your annual monitoring subscription (if active).

8. Your Legal Rights

Depending on your location and applicable law, you may have rights under data privacy regulations (such as the CCPA or GDPR), including the right to request access to, correction of, or erasure of your personal data. To exercise these rights, please contact us at support@taxappealcenter.com.

9. Third-Party Links

This website may include links to third-party websites (e.g., County Appraisal District portals). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.